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Noticeboard

Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "Patient Access" App. This uses your current online patient access login details so you can now book appointments and order prescriptions on the run

Text Reminder

We are pleased to announce a new service for our patients, we are now able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.

Appointments

All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

Travel Information

If you plan to travel abroad, whether for Business or Pleasure, you will need to consider whether your trip may require health protection advice and vaccinations.

The sooner you contact the surgery to arrange this, the more likely you are to obtain the vaccination schedule most appropriate for your travel risk. Once you have researched or finalised your plans please contact the National Travel Health website: http://nathnac.net/trends-in-storytelling/ or www.fitfortravel.nhs.uk which will enable you to download and print, FREE OF CHARGE, the disease risk and vaccination requirements for your journey - along with other useful links to keep you safe.

Please bring the information sheets to your appointment with the nurse, as this can ensure a consultation tailored to the needs of your travel.

Europe Europe & RussiaNorth America North America
Central America Central Americaindia South America
egypt Carribeanlithuania Africa
bulgaria Middle Eastpoland Central Asia
china East Asiachina Australasia and Pacific

 

It is important to make this initial appointment as early as possible  - at least 6 weeks before you travel - as subsequent appointments may be required to complete the required vaccination schedule. Some vaccines have to be ordered as they are not a usual stock vaccine, so please allow time for this.  To obtain the maximum benefits from your vaccination schedule, it is recommended that this is completed (as advised by the nurse) at least 2 weeks before you travel.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.  This is because not all travel vaccinations are included in the services provided by the NHS.



Yellow Fever

Alpine House is no longer a Yellow Fever Vaccination Centre.

 
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