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Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "SystmOnline" App. This uses your current online account login details so you can book appointments and order prescriptions on the run

Text Reminder

We are able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.


All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

Latest News

Coil Fitting Service

Alpine House Surgery offers a Coil fitting service for registered patients.  The coil is a long acting reversible contraceptive for women. This can be fitted at the surgery by one of our experienced GPs.

Please contact reception to book an appointment with your GP to discuss this option.  If you decide to go ahead, a fitting appointment will be booked for you.

NHS Health Checks

The NHS health Check programme is part of a government plan to focus on a "predict and prevent" approach to health by giving patients the necessary information about their health whilst supporting changes to lifestyle. Please ask at reception.

The Check:

  • A preventative check, every five years, to patients aged between 40 and 74
  • Assess risk against Cardiovascular disease (CVD)
  • Supports prevention of heart disease, stroke diabetes and kidney disease
  • Provides support and advice

Early Appointments

For your convenience, the surgery are now offering early appointments on a Monday and Friday morning. Please speak to reception if you wish to book.

Prescription Switch  

As you are probably well aware, there are increasing financial pressures affecting most aspects of our lives - the NHS / Primary Care is no exception.   One of the main problems is the forever increasing cost of prescribed drugs for which there are frequently cheaper options which are no less effective and do not compromise patient care.


At Alpine House, we are under continued increasing pressure from our local Leicestershire Commissioning Group to endeavour to make savings where possible.   Unfortunately at present we are over-spent with regards our allocated drug budget and it is of great importance for us to attempt to reduce this overspend or to at least break even – if we do not do so, this may have significant repercussions for the practice.  


Hence we plan to review a large number of prescribed medications and target individual drugs on a monthly basis


If you are affected by these changes and have any concerns with regards this or the change in medication upsets you, then we would be very grateful if you could contact your usual Doctor in order to discuss matters further.



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