Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "SystmOnline" App. This uses your current online account login details so you can book appointments and order prescriptions on the run

Text Reminder

We are able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.


All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

Community Midwives

The community midwives run all our antenatal clinics and visit patients at home as necessary. Clinics run on Tuesday and Wednesday afternoons.

Due to our building extension works, our midwife is currently seeing our patients OFF-SITE at Charnwood Medical Centre on Linkfield Road in order to avoid access and parking difficulties. This is a temporary measure and hope to be fully operational again by the beginning of MAY 2016.

Community Nurses

The Community Nursing Team specialise in taking care of house bound patients. They receive referrals from local hospitals and doctors. They are based at Charnwood Mill in Barrow and can be contacted on 0300 300 7777

Health Visitors

A health visitor is a qualified nurse who has taken further training to obtain the Health Visitor Qualification. They are notified of all births and offer help and advice to parents. They can be contacted by calling 01509 410244.


Your GP may refer you to our Practice Therapist. Therapists are qualified mental health professionals who work in GP surgeries. They provide talking treatments for people who may be suffering from emotional or psychological difficulties. This may be especially helpful when problems are of a sensitive nature or are distressing you. Your GP will advise you how to make an appointment if he/she thinks it is appropriate.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website