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Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "Patient Access" App. This uses your current online patient access login details so you can now book appointments and order prescriptions on the run

Text Reminder

We are pleased to announce a new service for our patients, we are now able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.


All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

Latest News

Latest MenB Vaccine Information

In light of recent media reports regarding vaccine schedules for MeningitisB and MeningitisACWY vaccines, we have sought guidance from both Public Health and our local immunisation department Bridge Park Plaza and can confirm the following:


MeningitisB Current Advice:

Babies born on or after 1st May 2015 will be given MenB as part of the national immunisation programme at age 2 months, 4 months and 1 year.

Any child born outside of this age group (born before 1st May 2015) will not be offered the vaccine and there is currently no planned catch up.


Parents are free to seek the vaccine privately, we are not allowed to recommend clinics, and you are advised to “Google” or use the yellow pages to find private clinics. It would be worth mentioning that the price quoted for this is £150 per vaccine and there are three in the course. It is also worth mentioning that there is currently a national shortage of this vaccine.


MeningitisACWY Current Advice:

This vaccine is currently only being given to teenagers as part of their teen booster from the age of 14 - this is now scheduled to be done in schools; however we can vaccinate children who missed the vaccine at school.


Fresher years going to college/university and adolescents (aged 18) are also being vaccinated; they are being invited by the surgery but if they haven't received an invite they can still be booked in - check with reception that we have sufficient vaccines before booking your appointment.


Babies and children are NOT being given this vaccine.  

GP Changes

The Practice is please to announce that Dr Rana will be joining the team from 1st December 2015.  He will be working on a Monday and a Friday and patient's are free to make an appointment with him.  We hope you will join us in wishing him a warm welcome to Alpine House and the team.

Dr Schofield has taken the decision to reduce his hours at the Practice, we hope you will support him and the Practice in this decision as there will be times when it will not be possible to book an appointment with him.  His working hours are yet to be confirmed but will start from December 1st 2015.

NHS Health Checks

The NHS health Check programme is part of a government plan to focus on a "predict and prevent" approach to health by giving patients the necessary information about their health whilst supporting changes to lifestyle. Please ask at reception.

The Check:

  • A preventative check to patients aged between 40 and 74
  • Assess risk against Cardiovascular disease (CVD)
  • Supports prevention of heart disease, stroke diabetes and kidney disease
  • Provides support and advice

Early Appointments

For your convenience, the surgery are now offering early appointments on a Monday and Friday morning. Please speak to reception if you wish to book.


Prescription Switch


As you are probably well aware, there are increasing financial pressures affecting most aspects of our lives - the NHS / Primary Care is no exception.   One of the main problems is the forever increasing cost of prescribed drugs for which there are frequently cheaper options which are no less effective and do not compromise patient care.


At Alpine House, we are under continued increasing pressure from our local Leicestershire Commissioning Group to endeavour to make savings where possible.   Unfortunately at present we are over-spent with regards our allocated drug budget and it is of great importance for us to attempt to reduce this overspend or to at least break even – if we do not do so, this may have significant repercussions for the practice.  


Hence we plan to review a large number of prescribed medications and target individual drugs on a monthly basis


If you are affected by these changes and have any concerns with regards this or the change in medication upsets you, then we would be very grateful if you could contact your usual Doctor in order to discuss matters further.



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