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Noticeboard

Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "Patient Access" App. This uses your current online patient access login details so you can now book appointments and order prescriptions on the run

Text Reminder

We are pleased to announce a new service for our patients, we are now able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.

Appointments

All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

Practice Management

Karen Tanner (f)

PRACTICE MANAGER Our team is led by Karen Tanner, who is also a registered nurse. Should you experience any problems with your contact with the surgery these can be dealt with by Karen. She can be contacted by letter or telephone.

Administration

Laura Newbold

Assistant Practice Manager / IT Support Manager

Sharon Wright
Lindsey Osbourne
Lauren Perkins
Sue Morris

Reception

Andrea McGarry

We have five experienced and dedicated members of our reception team, led by Reception Manager - Andrea McGarry, who are your first point of contact with the surgery, either at the desk or on the telephone. They have a difficult job to do especially at busy times so your patience is welcome. The receptionists deal with all queries first hand so please be prepared to give a few details. Our Reception Team have been fully trained to ask particular questions which will greatly assist us in directing you to the most appropriate healthcare professional quickly. If it is advice you require it may be easier to get through on the telephone after 10.00 am

Lynn Bartram
Val Muller
Lesley Millard
Joshua Dunkin
Julie Massey
Christie O'Keefe
Faye Hulatt
Nikki Pickering
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website