Out of Hours
The hours between 6:30 pm and 8:00 am are covered by a deputising service. If you need to contact this service during these hours telephone 111.

Telephone Advice
If you have a routine problem or a question which you feel does not require a face to face appointment then the doctors are all available for contact by phone. Please call reception who will take a message and some details from you, the GP will then call you back within 48-72 hours. Alternatively, you can book one of our pre-bookable telephone call back appointments.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

There's an App for that!!

All smartphone users can now download the "SystmOnline" App. This uses your current online account login details so you can book appointments and order prescriptions on the run

Text Reminder

We are able to send text messages to remind you of a forthcoming appointment at the surgery. Please help us to improve this service by making sure we have an up to date mobile phone number. If you wish to opt out of this service please inform reception.


All GP appointments are of 10 minutes duration. It is helpful to bear in mind that it is difficult for any GP to attend properly to several problems in one 10 minute appointment, so please try to ensure you go with one problem, or two at the most.

Named GP

From the 1st April 2015 NHS England introduced a contractual requirement of a named GP for all patients.  Please ask at reception if you do not know who your named GP is, or you wish to change your named GP.  These new arrangements do not prevent you making an appointment or seeing any doctor of your choosing within the surgery as you would normally do.

Local Pharmacies

If you wish to use the prescription collection service this must be arranged with the pharmacy of your choice.

Tavisdale Pharmacy - 99 Rothley Road, Mountsorrel

This pharmacy is open Monday to Friday from 8:45am until 6:30pm but is closed for lunch between 1:30 and 2 in the afternoon.  It is closed on Saturdays.

A prescription collection service is operated by Tavisdale.  If you sign up you can deliver your prescription request to them and collect what you ordered 3 days later.  If you would like to sign up to this service please call in to the pharmacy.

red crossTavisdale pharmacy also run a stop smoking service.  Please contact them for details.

Rothley Pharmacy, Woodgate, Rothley

This pharmacy is open Monday to Friday from 9am until 6pm and Saturdays 9am until 6pm.

A prescription service is also operated by Rothley Pharmacy. You can deliver your prescription request into them and collect what you ordered 2 days later.

The out of hours pharmacy is available at Sainsburys superstore, Greenclose Lane in Loughborough until 9pm every day, excluding Sundays.

All pharmacies are able to offer simple minor illness advice.


Boots Pharmacy, High Street, Barrow Upon Soar

This pharmacy is open Monday to Friday from 8.30am until 6pm and Saturdays from 9am until 5pm.

A prescription service is also operated by Boots Pharmacy. You can deliver your prescription request into them and collect what you ordered 2 days later.


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