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Welcome to Alpine House Surgery

 

Alpine House Surgery

The practice was established in 1984. Since this time, the practice has undergone major extension and refurbishment in order to keep up with the demands of an ever changing primary care. All consulting rooms are on the ground floor and are designed to meet the needs of all our patients, particularly those with disabilities.

We have a small car park with limited spaces for Patients. There is on street parking available within the area, but we do ask all patients to park responsibly.

The practice prides itself on providing good quality family medicine, delivered in a well organised and timely manner by well trained and motivated professional staff. 

 

 

PLEASE HEAD TO THE NEWS SECTION TO FIND OUR LATEST NEWSLETTER WITH ALL UPTO DATE PRACTICE NEWS.

 

If you are suffering from covid symptoms and need an appointment, it would be helpful to your clinician to seek a PCR test (not lateral flow) before your appointment.

You do not have to wait for the results before making an appointment with us, but this will be via telephone in the first instance.   Our aim is to reduce risk to patients and staff, never to deny care.

Dr Ellison & Partners

NHS APP-QUERIES

We are receiving an increasing high number of patients who are having trouble accessing the NHS App to obtain their Covid Passport. With summer travel fast approaching please allow plenty of time before you travel to make sure you can gain access to the App, if additional information is needed from the surgery this can take up to 5 days to appear on the App.

Alternatively, you can contact 119 who can directly send you a paper copy of your Covid Passport this can take 7-10 days, again please be mindful sometimes 119 require additional information from us that you will need to provide and again can take up to 5 days to appear.

You can also obtain a Digital Covid Pass by downloading as a PDF document or having it directly emailed to you, all can be done on the NHS App.

Further information on Covid Passports can be found here https://www.nhs.uk/search/results?q=covid%20pass&page=0

 
 ON-LINE CONSULTATION SERVICE

We are now using a new online consultation service for non-urgent routine problems. You can use this service for both Medical and Administration purposes.

MEDICAL

Please note your request must be for non-urgent, routine problems.  Replies will take up to 5 working days.

We must stress that this service is not suitable for medical emergencies, urgent or acute problems that need to be dealt with on the same day.  

For any urgent or acute medical problems that need to be dealt with on the day, please call our Reception on 0116 216 9947 at 8.00am when our appointments are released.

ADMINISTRATION

You can also use this service for Administration purposes, such as:-

  • Requesting ongoing sick notes (please note initial sick notes will require a telephone call with the doctor)
  • Chasing blood test results
  • Referral queries
  • On-line access
  • Or any other query you think is appropriate

Please follow the link below if you wish to submit a Request;

https://florey.accurx.com/p/C82095

 

 

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NHS Friends and Family

NHS APP

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use our online service available at practice you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

See youtube video to the left for further guidance.