The hours between 18:30 and 08:00 are covered by a Deputising Service. If you need to contact this service during these hours telephone 111
If urgent general medical help or advice is required between the hours 6:30 PM and 8:00 am - then please contact 111.
If emergencymedical care is required - for example acute chest pain, acute shortness of breath, loss of consciousness, one sided weakness or slurred speech - then please contact 999
The Urgent Care Centre is available 24 hours a day and is situated at Loughborough Hospital. Please use this service responsibly as we are charged for patients that attend between 8am and 6.30pm.
The Emergency Department is based at Leicester Royal Infirmary - this is to be only used in an emergency. It is open 24 hours a day. Please use this service responsibly.
Please note that the surgery will be charged a fee for each and every attendance of it's patients at either a Urgent Care Centre or Emergency Department.
Repeat Prescription Requests can be dropped into the surgery during opening hours. There is no facility to drop off repeat prescriptions out of hours via a external post box facility due to potential vandalism and subsequent preservation of patient confidentiality. However there is the facility to request repeat prescriptions on line 24 hrs a day - please enquire at reception.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.